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Customer Service

TIMELINE

Jan - May, 2022

COMPANY

eBay

MY ROLE

UX Designer

DOMAIN

Web UX / E-commerce

RESULT

Shipped

Overview

In 2022, I collaborated with eBay to drive user-centered design and UX research for eBay’s customer service web experience. In the end, we delivered 5 hi-fi solutions and received positive feedback from eBay stakeholders.

Customer Service

TIMELINE

Jan - May, 2022

COMPANY

eBay

MY ROLE

UX Designer

DOMAIN

Web UX / E-commerce

RESULT

Shipped

Overview

In 2022, I collaborated with eBay to drive user-centered design and UX research for eBay’s customer service web experience. In the end, we delivered 5 hi-fi solutions and received positive feedback from eBay stakeholders.